Food, glorious food!
Updated: Oct 4
Today has been lovely. Mum and Gordon (my step-father) came to share some lunch with me and we ended up in The Bush pub in Callow End. Very nice meal, Steak, Ale and mushroom pie with new potatoes. Only trouble was the not very good attitude towards us from the staff. More on that later.
When mum and Gordon turned up, they brought lunch with them!
I said I had ham and salad and butter and bread, but they already made some ham and cheese rolls and brought some apple pies with them too. I made them tea and coffee and they sat and talked for ages.
About everything, about her work at the Telephone Exchange “Trying to Forget You!” they used to say, and when the customer queried what they just said, they repeated it in a different way “Trying to Connect You!”
I was worried about the time getting on and asked them if they would mind helping me with my water change. So Gordon walked all the way to the service station, while I drove with mum in the passenger seat.
I filled it with water and let the taps and the shower run, then emptied out the waste water. The waste water outlet had been ‘squashed’ though, so it was dribbling out. I’m pretty sure that it’s buggered now and that it was a result of the garage mechanic who helped me with the tyres, putting it above the heating pipe.
I recall, I put the heating on this afternoon and it must had melted onto the pipe. So now there’s only a small hole for the water to escape from.
More money to pay out.
Anyway, I was glad I did it when Gordon was with me, as it made me feel less stressed. After this, we went back to the parking space and then mum said shall we go out for a meal.
We went to The Swan first - the meals were £15 for a plate of fish and chips.
Then we went to The Blue Bell - they weren’t serving to those who hadn’t booked a table.
Then we ended up in The Bush. I asked the bar maid: “Two questions: 1, are you serving meals to those who haven’t booked?” “Yes.” “Good. And 2, do you serve chicken?” “Yes.” “Great.”
We sat down. They weren’t going to serve until 6.30pm though, so we had 45 minutes to wait for that. So mum ordered a drink and Gordon had a pint and I ordered a pot of tea – I paid.
Then as we sat and waited the 45 minutes until we could order, Mum and Gordon spoke with the waitress and asked if they could have something very specific on the menu, chicken, but not with the spices – just plain chicken with gravy.
You’d think that was easy to do.
But, while she said yes that would be ok, another waitress came up to us and asked if she wanted it, because it came wrapped in bacon.
I said it was probably a chicken supreme they got in a box from Tesco.
After that, the chef came out, rather in a huff (as the waitress had probably told her what I said), and asked mum specifically what she wanted.
She said “It doesn’t come with bacon, that’s just an error.”
How was mum to know that? I felt her pain. Her humiliation. I felt her embarrassment.
It was frustrating. For all of us.
I said I would write to the pub and say that we weren’t happy with the attitude of the chef, or whoever she was. To be honest, she was probably under pressure herself, but that’s not a reason to take it out on the customers.
Needless to say, we didn’t leave a tip and I told mum I would write an email to the pub to tell them of our experience.
Kaye is a freelance publisher, author and certified psychotherapist with over three decades of experience. She is also a writer for various blogs about writing, publishing, travelling and health care.
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